Axigen introduces more than just basic email, offering a suite of features including archiving, filtering, an integrative native app, and more.
All email in and out passes through our fully redundant cloud scanning system, powered by SpamExperts.
Calendar access from mobile devices, keep track of appointments or share calendars with other applications that support CalDAV.
Our Email Hosting plans have the ability to send 2,000 emails per hour per email address.
Take full control of every email account associated with your domain name with our simple and easy to use management interface.
We offer secure, encrypted access to POP3, IMAP and SMTP to ensure the content of your email messages are kept as secure as possible.
Let our team take care of the heavy lifting! We supply a 24/7 email migration service where we will synchronise existing IMAP mailboxes to your new service.
To make sure you never miss a message we have four redundant MX servers that will store your email in the event of your primary email server being offline.
ActiveSync allows you to synchonise your mailbox data with your mobile devices.
To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the services listed on this page.
If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.
Submit Your QuestionsYes! All our products include user support. You can contact us on 1300 080 314 between 9AM – 5PM (AEST/ADST) Monday to Friday. Outside these hours, please use our eTicket System for 24 hour, 7 days a week 365 days a year support.
Most of our products are instantaneously set up when making payment via Credit/Debit Card or PayPal. When making payment via direct deposit, there may be a slight delay as establishment of your products will not occur until payment is received. There are some exclusions (such as SSL that have a 1-5 day issuance period) to this rule.
We currently accept payment via Credit/Debit Card (preferred), PayPal and direct deposit.
Should you not be happy with the service received, and we are unable to resolve your concerns within a 30 day period of sign up, you are eligible for a full refund on eligible services.
Unfortunately, we cannot provide refunds on the following services if they have already been successfully provisioned by one of our suppliers:
After the conclusion of the 30 days, a pro-rata refund will be provided as an account credit only.
Please Contact Us! We can change your plan at any time. We might even waive the additional costs of the new plan until your next renewal date!
